Terms of Service

Welcome to WoollyWinks ("we", "us", "our"). By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Use of Our Website
You agree to use our website for lawful purposes only. You must not use this site in any way that causes, or may cause, damage to the website or impair the availability or accessibility of WoollyWinks.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information
We make every effort to display our products as accurately as possible. However, due to the handmade nature of our items, slight variations in color, size, or texture may occur. These variations are not considered defects.

We reserve the right to modify or discontinue products without notice at any time.

3. Pricing & Payment
All prices are listed in USD unless otherwise stated. We accept major credit cards, PayPal, and other secure payment methods.

We reserve the right to change prices at any time without prior notice. In case of pricing errors, we may cancel your order and issue a full refund.

4. Shipping & Delivery
Shipping times are estimates and may vary due to customs, carrier delays, or unforeseen events. We are not responsible for delays caused by third-party shipping providers.

Please review our Shipping Policy for more detailed information.

5. Returns & Refunds
We accept returns within 7 days of delivery, under the conditions outlined in our Return & Refund Policy.

6. Intellectual Property
All content on this site β€” including text, photos, logos, graphics, and product designs β€” is the intellectual property of WoollyWinks and may not be copied, reproduced, or used without our written permission.

7. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.

8. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to our collection and use of your data.

9. Changes to Terms
We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for changes.

10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@woollywinks.com